Team Perspectives

We’re often asked how mortgage inquiries impact a borrower’s credit score. Rosa Mumm, our product support manager and “Xpert Insights” guru, shares the details in Scotsman Guide’s August issue. Bonus: It includes an FAQ you can use the next time a client asks you this question. Read it online or flip to page 44 of…

CreditXpert is growing! We’re excited to introduce you to our two newest team members: Jisoo Lee and Penelope White. As our new machine learning engineer, Jisoo takes a deep dive into our software and analytics to enhance existing products and develop new ones that you can use to get your clients the loan or best…

As we celebrate 20 years developing innovative solutions for the mortgage industry, we’re excited to continue growing and evolving for many years to come. In that spirit, we’re happy to introduce you to our new VP of Product, Renata Sheyner! Sharing our vision for the ways CreditXpert tools can be used, Renata will lead strategic…

More and more, the industry has been seeing a decrease in credit limits. Historically, lenders have taken this action to reduce risk in times of economic uncertainty. In the last few months, some large credit card issuers have reported tightening credit lines to stem losses related to the coronavirus pandemic. As we described in a…

According to the Mortgage Bankers Association, 8.46% of mortgage loans were actively in forbearance at the end of May. Before the COVID-19 crisis impacted the economy, the forbearance rate was much lower at 0.25%. Many consumers are worried about its long-term effects on their credit scores as the pandemic continues. This guide can help you…

One of the most common questions we’ve heard from mortgage professionals is whether it’s true that lenders can’t report “lates” during the pandemic. The answer? No! The CARES Act governs how lenders report to the bureaus only in circumstances where they have reached an agreement with the borrower. In other words, if the borrower has…

There are a lot of unknowns amidst the current global pandemic. For instance, in our first Insights Poll last month, we learned that more than half (51%) of mortgage professionals are troubled that employment uncertainty may keep borrowers from applying for mortgages. If you’re facing challenges and have questions, our team is here to help.…

NMP Magazine’s Q&A with CreditXpert®: COVID-19 and beyond What will the mortgage industry look like after COVID-19? What steps can lenders make now to optimize resources, stay competitive and sustain their business in the long-term? Our co-founder Dave Chung recently shared his perspective in a Q&A with National Mortgage Professional Magazine.

We’re focused on meeting your needs in this uncertain landscape. The COVID-19 crisis is challenging for everyone, but it’s affecting our industry in a unique way. While we’ve faced economic downturns in the past, the current situation is vastly different than anything most of us have experienced before. We know you’re working around the clock –…

Watch our on-demand webinar with National Mortgage News! Last month we hosted a webinar with National Mortgage News to show how lenders can close more loans and improve profitability with an expert credit process. Joining us were two special guests, Ben Chenault and Todd Worthington, who shared their firsthand experiences as mortgage industry experts who have set up…