Archive for December 2020
Say hello to our new team members
We’re excited to introduce you to even more new faces at CreditXpert: Paul Phillips, William Coates and Shonda Mullins! As a senior software engineer, Paul works with the development team to advance our technology to support new features and products. William, our business intelligence lead, connects with all departments to ensure key metrics and data…
Keep your mortgage leads: Think “not yet” vs. “no”
In less than a month, we’ll be waking up in 2021 with collective hope that the year ahead will bring more stability and fewer unwelcome surprises than we had in 2020. With renewed focus, many mortgage loan originators are preparing their businesses now to optimize their financial growth and maintain a steady pipeline. But where…
Super User Spotlight: Ken Venick, Equity Mortgage Lending in Maryland
Ken met with a client whose credit appeared to be exceptional. With interest rates at historic lows, the client wanted to refinance their mortgage. When Ken pulled his client’s credit score, they were both perplexed that it was 699 – relatively low given their overall credit standing. The client couldn’t figure out the reason their…
Product Tip: Uncommon actions to try in CreditXpert® What-If Simulator™
Are you taking advantage of everything CreditXpert® What-If Simulator™ has to offer? In her latest Xpert Insights video, our product support manager Rosa Mumm reviews four uncommon – yet powerful – actions you can simulate in our most popular tool to help improve your client’s credit score.