News and Insights from CreditXpert

We regularly share tips for using CreditXpert products, Super User Spotlights and more. You can also subscribe to our newsletter, Xtra Credit to get news and tips delivered right to your email every month.

Xpert Insights: Credit scorecards – What are they and why do they matter?

By Rosa Mumm | June 19, 2020

What is a credit scorecard? How does it affect your borrower’s credit score? Our product support manager Rosa Mumm answers these questions and more in her new “Xpert Insights” video.  

Mortgage payment calendar reminder

Forbearance 101: Explaining the effects of forbearance to your clients

By CreditXpert | June 5, 2020

According to the Mortgage Bankers Association, 8.46% of mortgage loans were actively in forbearance at the end of May. Before the COVID-19 crisis impacted the economy, the forbearance rate was much lower at 0.25%. Many consumers are worried about its long-term effects on their credit scores as the pandemic continues. This guide can help you…

CreditXpert Wayfinder screenshot

Product Spotlight: Work smarter with CreditXpert® Wayfinder

By CreditXpert | June 4, 2020

We asked mortgage professionals in our CreditXpert Labs community to share the target mid-score they’re most often aiming to reach when using our software. As of late May, 640 (40%) and 660 (35%) took the top spots – does this reflect your pipeline, too? As loan volume continues to soar, it’s important to work more…

Rosa Mumm from CreditXpert

Xpert Insights Video Series: How do I explain the different credit scores to my clients?

By CreditXpert | June 3, 2020

In her recent Xpert Insights video, our product support manager Rosa Mumm delves into the various types of credit scores – a topic that can confuse borrowers who are only familiar with scores available through sources like free credit websites or their credit card company. Learn how you can explain to your clients why those…

New home mortgage

Helping borrowers during the COVID-19 crisis

By CreditXpert | June 1, 2020

You have been working hard – really hard – to ensure your clients not only get approved, but also get the best rate possible. With ever-changing mortgage requirements, this is no small feat. Every win is another individual or family who has a new place to call home in these uncertain times. We want to…

Xpert Insights: How do mortgage inquiries really impact the score?

By CreditXpert | May 27, 2020

How do mortgage inquiries impact the credit score? We’re asked this question a lot by mortgage professionals. Get the facts from Rosa Mumm, our product support manager, in her latest “Xpert Insights” video.

Is it true that mortgage lenders can’t report “lates” during the pandemic?

By Rosa Mumm | May 4, 2020

One of the most common questions we’ve heard from mortgage professionals is whether it’s true that lenders can’t report “lates” during the pandemic. The answer? No! The CARES Act governs how lenders report to the bureaus only in circumstances where they have reached an agreement with the borrower. In other words, if the borrower has…

NEW Video Series: Your COVID-19 credit questions, answered

By CreditXpert | May 1, 2020

There are a lot of unknowns amidst the current global pandemic. For instance, in our first Insights Poll last month, we learned that more than half (51%) of mortgage professionals are troubled that employment uncertainty may keep borrowers from applying for mortgages. If you’re facing challenges and have questions, our team is here to help.…

Super User Spotlight: Sheri Kagimoto, Aligned Mortgage

By CreditXpert | April 30, 2020

Sheri’s client was eager to purchase a property, but her credit score was too low to qualify for a loan due to outstanding student loans and derogatory medical debt. Using CreditXpert® What-If Simulator™, Sheri discovered that deleting the medical debt and reversing the derogatory information on the student loans would significantly increase the credit score.…

Xpert Tips: When your borrower has no cash for an improvement plan.

By CreditXpert | April 28, 2020

Borrowers can’t always pay down debt to help improve their credit score. Rosa Mumm, our product support manager, teaches you how to create a credit improvement plan that works for your client using CreditXpert® Wayfinder™ and CreditXpert What-If Simulator™: