News and Insights from CreditXpert

We regularly share tips for using CreditXpert products, Super User Spotlights and more. You can also subscribe to our newsletter, Xtra Credit to get news and tips delivered right to your email every month.

Say hello to our new team members

By CreditXpert | December 7, 2020

We’re excited to introduce you to even more new faces at CreditXpert: Paul Phillips, William Coates and Shonda Mullins!  As a senior software engineer, Paul works with the development team to advance our technology to support new features and products. William, our business intelligence lead, connects with all departments to ensure key metrics and data…

Keep your mortgage leads: Think “not yet” vs. “no”

By CreditXpert | December 7, 2020

In less than a month, we’ll be waking up in 2021 with collective hope that the year ahead will bring more stability and fewer unwelcome surprises than we had in 2020. With renewed focus, many mortgage loan originators are preparing their businesses now to optimize their financial growth and maintain a steady pipeline.  But where…

Super User Spotlight: Ken Venick, Equity Mortgage Lending in Maryland

By CreditXpert | December 5, 2020

Ken met with a client whose credit appeared to be exceptional. With interest rates at historic lows, the client wanted to refinance their mortgage. When Ken pulled his client’s credit score, they were both perplexed that it was 699 – relatively low given their overall credit standing. The client couldn’t figure out the reason their…

Product Tip: Uncommon actions to try in CreditXpert® What-If Simulator™

By Rosa Mumm | December 4, 2020

Are you taking advantage of everything CreditXpert® What-If Simulator™ has to offer? In her latest Xpert Insights video, our product support manager Rosa Mumm reviews four uncommon – yet powerful – actions you can simulate in our most popular tool to help improve your client’s credit score.

creditxpert office

A sneak peek at CreditXpert’s home sweet home

By CreditXpert | November 11, 2020

Have you heard the news? We moved! Our new office is in Baltimore’s Hangar Building, a repurposed former manufacturing facility for airplane parts. Our industrial-style space has been transformed into an inspiring environment designed to spur innovative ideas. The photo on the left shows the beautiful mural painted in our new amphitheater by Baltimore artist…

creditxpert leadership team

Q&A with CreditXpert’s leadership team

By CreditXpert | November 10, 2020

Our team has been growing and changing over the past year. Several remarkable people – such as CEO Jim Hemmer, VP of Product Renata Sheyner and VP of Sales Matt Hydrew – have joined us to help provide you with the best mortgage tools and expertise. We (virtually) sat down with our new leadership team…

Focus now on borrower care for 2021 success

By CreditXpert | November 9, 2020

The housing market has always been a key driver of the economy, and this year is no exception. Even with ongoing economic issues due to the pandemic, 2020 has been a remarkably strong year for the mortgage market thanks to your tireless work.  Lenders continue to be extremely busy with refis and a purchase market…

what if simulator product tips

Xpert Tip: CreditXpert What-If Simulator – All the actions you can simulate

By Rosa Mumm | November 9, 2020

Every mortgage lead is a loan you can close, even when credit is an issue for your borrower. Watch this video to see all the credit management actions you can simulate in CreditXpert® What-If Simulator™ for a potential way to reach your borrower’s target mid-score:

Xpert Insights: Can the passage of time hurt the credit score?

Xpert Insights: Can the passage of time hurt the credit score?

By Rosa Mumm | October 15, 2020

Rosa Mumm, our product support manager, demonstrates with CreditXpert® What-If Simulator™ why it’s so important to simulate the impact of time based on when you plan to re-pull the credit report.

When will a credit card balance get reported to the credit bureau?

By Rosa Mumm | October 6, 2020

There are many misconceptions about when a credit card balance is reported to the bureau. For example, do all accounts report at the same time each month? Watch our new video to learn how you can pinpoint the timing with CreditXpert What-If Simulator.