News and Insights from CreditXpert

We regularly share tips for using CreditXpert products, Super User Spotlights and more. You can also subscribe to our newsletter, Xtra Credit to get news and tips delivered right to your email every month.

creditxpert office

A sneak peek at CreditXpert’s home sweet home

By CreditXpert | November 11, 2020

Have you heard the news? We moved! Our new office is in Baltimore’s Hangar Building, a repurposed former manufacturing facility for airplane parts. Our industrial-style space has been transformed into an inspiring environment designed to spur innovative ideas. The photo on the left shows the beautiful mural painted in our new amphitheater by Baltimore artist…

creditxpert leadership team

Q&A with CreditXpert’s leadership team

By CreditXpert | November 10, 2020

Our team has been growing and changing over the past year. Several remarkable people – such as CEO Jim Hemmer, VP of Product Renata Sheyner and VP of Sales Matt Hydrew – have joined us to help provide you with the best mortgage tools and expertise. We (virtually) sat down with our new leadership team…

Focus now on borrower care for 2021 success

By CreditXpert | November 9, 2020

The housing market has always been a key driver of the economy, and this year is no exception. Even with ongoing economic issues due to the pandemic, 2020 has been a remarkably strong year for the mortgage market thanks to your tireless work.  Lenders continue to be extremely busy with refis and a purchase market…

what if simulator product tips

Xpert Tip: CreditXpert What-If Simulator – All the actions you can simulate

By Rosa Mumm | November 9, 2020

Every mortgage lead is a loan you can close, even when credit is an issue for your borrower. Watch this video to see all the credit management actions you can simulate in CreditXpert® What-If Simulator™ for a potential way to reach your borrower’s target mid-score:

Xpert Insights: Can the passage of time hurt the credit score?

Xpert Insights: Can the passage of time hurt the credit score?

By Rosa Mumm | October 15, 2020

Rosa Mumm, our product support manager, demonstrates with CreditXpert® What-If Simulator™ why it’s so important to simulate the impact of time based on when you plan to re-pull the credit report.

When will a credit card balance get reported to the credit bureau?

By Rosa Mumm | October 6, 2020

There are many misconceptions about when a credit card balance is reported to the bureau. For example, do all accounts report at the same time each month? Watch our new video to learn how you can pinpoint the timing with CreditXpert What-If Simulator.

Want to improve your success rate by over 50%? Use CreditXpert® What-If Simulator™ and CreditXpert Wayfinder™ together

By CreditXpert | October 5, 2020

Buying a home is one of the biggest – if not the biggest – purchases your client will ever make. There is a lot riding on your mortgage applicant’s loan approval. Many mortgage loan originators use CreditXpert® What-If Simulator™ or CreditXpert® Wayfinder™ to generate a plan to help their borrower’s mid-score reach a higher target.…

Rosa Mumm from CreditXpert video

Xpert Insights: What does it take to have a mortgage credit score?

By Rosa Mumm | September 10, 2020

Did you know your mortgage applicant can have just one account and still have a score? Rosa Mumm, our product support manager, walks you through the requirements and how CreditXpert® Wayfinder™ can help:

Product Tip: Simulating the impact of removing medical collection accounts

By Rosa Mumm | September 8, 2020

There is a common misconception in the mortgage industry that medical collection accounts are factored into credit scores differently than other third-party collection accounts. However, all that matters to the scoring model is whether the third-party collection account exists and when it occurred – the type of collection or balance amount aren’t factored in at…

From good to great: Why clients with 700+ scores are the key to closing more loans

By CreditXpert | September 8, 2020

Want to get an edge over competitors and win more business? Offer better rates for clients with mid-scores above 700 by developing a plan to get their high credit scores even higher.  We’ve heard from the industry that there’s been a growing number of people with higher scores in the mortgage application process over the…